The people who most urgently need access to eye care are often the most difficult to reach. When eyesight problems affect an individual’s ability to leave their home or care for themselves, they risk becoming almost invisible to health services.
The Peek community eye health system enables non-specialists (such as community health workers) to find people in the community with eyesight problems. Those needing urgent care are referred to the right place quickly, and those who can be managed locally are given the advice and treatment they need.
This reduces the burden on busy hospitals and eye health workers. It ensures that people in the community who might never have previously received eye healthcare can access services. Patients and their families or other key contacts receive automated SMS (text) or voice messages reminding them of follow-up appointments.
The hospital receives notifications of expected patients and where they are coming from. This means they can effectively plan service provision, monitor attendance, follow-up with non-attenders or arrange outreach. Programme managers can use the Peek dashboard to view reports and live data, including numbers screened, referred and treated. This allows health services to understand how a community programme is working and make changes to improve its efficiency.
“When you meet people and you can solve their problem, it’s a great feeling - it is not just my joy, but the joy of the patient. And when you share their joy then that is double joy.”
Ophthalmologist and Peek Kenya Country Manager