Last Updated: 6th August 2020
The Peek Vision Foundation and Peek Vision Ltd (“we”,“our”, “us”) are committed to protecting and respecting your privacy.
The Peek Vision Foundation, is a registered charity (registered charity number 1165960) and a company limited by guarantee incorporated in the United Kingdom (registered number 9919543), and Peek Vision Ltd, a company incorporated in the United Kingdom (registered number 09937174), both with the registered address 90a High Street, Berkhamsted, Hertfordshire, England HP4 2BL, and for the purpose of the General Data Protection Regulation (the “GDPR”), we are the Data Controller.
This policy sets out the basis on which we will process any personal data or usage information we collect from you, or that you provide to us, in connection with your use of our website at www.peekvision.org (the “Website”) and the products Peek Acuity and Peek Acuity Pro (our “Products”). Please read this policy carefully so that you understand your rights in relation to your personal data, and how we will collect, use and process your personal data.
Please click on each heading to read more information. If you do not agree with this Privacy Policy in general or any part of it, you should not access the Website or use our Products.
Information You Give Us. You may provide information by contacting us via our Website or email, telephone, instant chat, social media or otherwise, signing up for our newsletters or alerts.
As it is in our legitimate interests to be responsive to you and to ensure the proper functioning of our products and organisation, we will use your information to:
We do NOT process or store credit card data details.
Technical Usage Information. When you visit the Website or use our Products, we collect the information sent to us by your computer, mobile phone, or other access device. This information includes:
We collect this information in order to:
We use cookies to collect information about your browsing activities over time and across different websites following your use of our services. They allow us to recognise and count the number of users and to see how users move around the Website when they are using it. This helps us to improve the services we provide to you and the way the Website works. You can find more information about cookies and how to manage them at http://www.allaboutcookies.org/.
We also use Google Analytics which is a web and application analytics tool that helps us understand how users engage with our Website and Products. For more information on how we use Google Analytics, cookies and identifiers please reference the section below named ‘How We Use Cookies and Identifiers’.
We do not sell, rent or lease your personal information to others except as described in this Privacy Policy. We share your information with selected recipients. These categories of recipients include:
We will share your information with law enforcement agencies, public authorities or other organisations if legally required to do so, or if we have a good faith belief that such use is reasonably necessary to:
We will also disclose your information to third parties:
The information that we collect from you will be transferred and stored at/processed using SAAS providers (as described in the section titled ‘How Do We Share Your Personal Data’). As described in Your personal data is also processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff are engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. We will take all steps reasonably necessary to ensure that your personal data is treated securely and in accordance with this policy.
Unfortunately, the transmission of information via the internet or email is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your information transmitted through the Website or over email; any transmission is at your own risk. Once we have received your information, we will take appropriate technical and organisational measures to safeguard your personal data against loss, theft and unauthorised use, access or modification.
We will, from time to time, host links to and from the websites of our affiliates or third parties. If you follow a link to any of these websites, these websites will have their own privacy policies and we do not accept any responsibility or liability for these policies. Please check these policies before you submit any information to those websites.
We will retain your information as follows:
In certain circumstances you have rights in relation to the personal data we hold about you. We set out below an outline of those rights and how to exercise those rights. Please note that we will require you to verify your identity before responding to any requests to exercise your rights by providing a utility bill that clearly states your full name and address. To exercise any of your rights, please email [email protected]. Please note that for each of the rights below we may have valid legal reasons to refuse your request, in such instances we will let you know if that is the case.
At any time you have the right to object to our processing of data about you in order to send you marketing information, and we will stop processing the data for that purpose.
We use cookies to collect information about your browsing activities over time and across different websites following your use of our services. They allow us to recognise and count the number of users and to see how users move around the Website when they are using it. This helps us to improve the services we provide to you and the way the Website works. You can find more information about cookies and how to manage them at http://www.allaboutcookies.org/.
Cookies may be either "persistent" cookies or "session" cookies. A persistent cookie consists of a text file sent by a web server to a web browser, which will be stored by the browser and will remain valid until its set expiry date (unless deleted by the user before the expiry date). A session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed. The types of Cookies we use include:
Strictly necessary Cookies. These are Cookies that are required for the operation of the website. They include, for example, Cookies that enable users to log into secure areas of the website.
Analytical/performance Cookies. They allow website providers to recognise and count the number of visitors and to see how visitors move around the website when they are using it. This helps website providers to improve the way the website works, for example, by ensuring that users are finding what they are looking for easily.
Functionality Cookies. These are used to recognise users when users return to the website. This enables website providers to personalise our content for you, remember a user’s preferences (for example, a user’s choice of language or region). They also help make the shopping cart and checkout process possible as well as assist in security issues and conforming to regulations.
Targeting Cookies. These Cookies record a user’s visit to the website, the pages a user has visited and the links a user have followed. Website providers will use this information to make the website more relevant to users.
Google Analytics Cookies and Identifiers. We use Google Analytics which is a web and application analytics tool that helps us understand how users engage with our Website and Products. Identifiers such as cookies and app instance IDs are used to measure user interactions with a customer’s sites and/or apps, while IP addresses are used to provide and protect the security of the service, and to give the customer a sense of where in the world their users come from.
Google Analytics mainly uses first-party cookies to report on visitor (aka. user) interactions on Google Analytics customers’ websites. Users may disable cookies or delete any individual cookie. Learn more
In addition, Google Analytics supports an optional browser add-on that - once installed and enabled - disables measurement by Google Analytics for any site a user visits. Note that this add-on only disables Google Analytics measurement.
Our Products use Google Analytics to collects an app-instance identifier — a randomly generated number that identifies a unique installation of an App. Google Analytics also collects Internet Protocol (IP) addresses to provide and help protect the security of our service, and to provide a sense of which country, state, or city in the world our users come from (also known as "IP geolocation").
Name |
Expiry |
Description |
FluentLocale |
End of Session |
Set to ensure the website delivers content in the correct language to a visitor |
SECSESSID |
End of Session |
Session based - not stored beyond the user's website visit - Contains information about their current session on the site (for example, their shopping cart, etc.) |
__cfuid |
1 year |
Use to manage the application security and routing. |
_ga |
2 years |
Used to distinguish users. |
_gid |
24 hours |
Used to distinguish users. |
_gat |
1 minute |
Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_<property-id>. |
AMP_TOKEN |
30 seconds to 1 year |
Contains a token that can be used to retrieve a Client ID from AMP Client ID service. Other possible values indicate opt-out, inflight request or an error retrieving a Client ID from AMP Client ID service. |
In the event that you wish to make a complaint about how we process your personal data, please contact us in the first instance at [email protected], and we will endeavour to deal with your request as soon as possible. This is without prejudice to your right to launch a claim with the Information Commissioner’s Office or the data protection supervisory authority in the EU country in which you live or work where you think we have infringed data protection laws.
Any changes we will make to this policy in the future will be posted on this page. Please check back frequently to see any updates or changes to this policy.
Questions, comments and requests regarding this policy are welcomed and should be addressed to [email protected].
“When you meet people and you can solve their problem, it’s a great feeling - it is not just my joy, but the joy of the patient. And when you share their joy then that is double joy.”
Ophthalmologist and Peek Kenya Country Manager